Yes, it is possible. You can pick up the order yourself at the pick-up points in the regions of Russia where we operate.
Questions and answers about our service
This section provides answers to frequently asked questions from our site visitors.
Is it possible to pick up the ordered product?
How is the delivery to the regions carried out?
There are several delivery options: transport companies, courier delivery and air transportation.
You can choose any method that is convenient for you and specify the desired delivery date. The payment is calculated automatically when you specify the region and date.
For a more accurate calculation of the cost of delivery, you can contact our specialists in the online chat.
We strive to make delivery to any region of Russia completely free of charge, for this purpose the collection of donations is open: https://www.kosherlekha.ru/about/
How do I calculate the cost of delivery to a remote region, such as Magadan?
To date, the charity project "KOSHER LEKHA" compensates only part of the cost of delivery to the regions, so currently the delivery in our service is paid.
To accurately calculate the cost of delivery of your order, use the corresponding function in the product card. Or ask a question through an online consultant.
You can make the cost of the order cheaper by ordering through the Jewish community of your city.
We strive to make delivery to any region of Russia completely free, for this purpose, a donation collection is open: https://www.kosherlekha.ru/about/
To accurately calculate the cost of delivery of your order, use the corresponding function in the product card. Or ask a question through an online consultant.
You can make the cost of the order cheaper by ordering through the Jewish community of your city.
We strive to make delivery to any region of Russia completely free, for this purpose, a donation collection is open: https://www.kosherlekha.ru/about/
Under what conditions is it possible to return the product?
You can return the product if:
- the product did not fit or did not like (except for food);
- the product is overdue;
- the wrong product was delivered.
You can return the product: to the pick-up point, by courier or by mail. If you have any questions, you can contact our specialists via the online chat.
Which product is subject to return?
The product is subject to return if:
- no traces of use;
- the presentation has been preserved;
- the packaging is not damaged;
- the consumer properties of the goods have been preserved;
- you return the entire set.
To return the product, in your personal account, apply for a refund via the online form. If you have any questions, you can contact our managers via an online chat.
What payment methods are available?
You can pay for your order on the website in any way that is convenient for you: bank card or bank transfer, payment to an electronic wallet. In some regions, it is possible to pay by card or in cash upon receipt of the order.
Be careful! Payment methods may not be available for some types of delivery or regions.
How to place an order in the service "KOSHER LEKHA"?
- Select products and add them to the shopping cart;
- Go to the "Shopping Cart" section and click "Go to checkout";
- Enter your data;
- Select the delivery method and specify the address;
- Select the payment method and click "Pay online";
- Pay for the order and it will be processed;
If you have any questions about placing an order, please contact our specialists in the online chat.
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